SmartCX

Digital Support Channels and In-App Experiences

The cornerstones of modern customer support

Aug 9, 2024 •

Anubhav Rohatgi

Creating a 360-Degree View of Your Customer

Why a unified customer profile matters and how to create one for your users

Jul 28, 2024 •

Anubhav Rohatgi

The Smart Customer Experience (SmartCX) Tech Stack

The convergence of Marketing, Sales, and Customer Service tech stacks has begun. This is great for CX.

Jul 22, 2024 •

Anubhav Rohatgi

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PM Talk - Anubhav’s Newsletter on Product Management

SmartCX