PM Talk - Anubhav’s Newsletter on Product Management

PM Talk - Anubhav’s Newsletter on Product Management

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Digital Support Channels and In-App Experiences
The cornerstones of modern customer support
Aug 9, 2024 • 
Anubhav Rohatgi

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PM Talk - Anubhav’s Newsletter on Product Management
PM Talk - Anubhav’s Newsletter on Product Management
Digital Support Channels and In-App Experiences
Creating a 360-Degree View of Your Customer
Why a unified customer profile matters and how to create one for your users
Jul 28, 2024 • 
Anubhav Rohatgi
1

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PM Talk - Anubhav’s Newsletter on Product Management
PM Talk - Anubhav’s Newsletter on Product Management
Creating a 360-Degree View of Your Customer
The Smart Customer Experience (SmartCX) Tech Stack
The convergence of Marketing, Sales, and Customer Service tech stacks has begun. This is great for CX.
Jul 22, 2024 • 
Anubhav Rohatgi
1

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PM Talk - Anubhav’s Newsletter on Product Management
PM Talk - Anubhav’s Newsletter on Product Management
The Smart Customer Experience (SmartCX) Tech Stack
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