PM Talk - Anubhav’s Newsletter on Product Management
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End to End Journey
Higher Ed
SmartCX
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SmartCX
Digital Support Channels and In-App Experiences
The cornerstones of modern customer support
Aug 9, 2024
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Anubhav Rohatgi
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Digital Support Channels and In-App Experiences
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Creating a 360-Degree View of Your Customer
Why a unified customer profile matters and how to create one for your users
Jul 28, 2024
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Anubhav Rohatgi
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Creating a 360-Degree View of Your Customer
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The Smart Customer Experience (SmartCX) Tech Stack
The convergence of Marketing, Sales, and Customer Service tech stacks has begun. This is great for CX.
Jul 22, 2024
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Anubhav Rohatgi
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PM Talk - Anubhav’s Newsletter on Product Management
The Smart Customer Experience (SmartCX) Tech Stack
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